Privacy Policy

Last Updated: November 3rd, 2024

Aura Fields ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] and purchase our products. Please read this Privacy Policy carefully. By using our website or purchasing our products, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you make a purchase, register an account, subscribe to our newsletter, or contact us for customer service. The types of information we collect include:

• Personal Information: Name, email address, billing and shipping address, and phone number.
• Payment Information: Credit card details or other payment details required to complete your purchase.
• Usage Information: Information about your interactions with our website, such as pages visited, items viewed, and purchase history.
• Device Information: Information about the device and browser you use to access our site, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing your orders and managing your account
• Communicating with you about your orders, products, promotions, and other updates
• Improving our website, products, and customer service
• Sending you marketing communications if you have opted in to receive them
• Detecting and preventing fraudulent transactions
• Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who provide services to us, such as payment processing, order fulfillment, shipping, email delivery, and marketing assistance.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests to protect our rights, property, and safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and understand how you interact with our site. You may disable cookies in your browser settings; however, please note that some parts of our website may not function properly if cookies are disabled.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
• To exercise any of these rights, please contact us at CustomerServices@aurafields.co.uk

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of your information.

7. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites. We are not responsible for the content, privacy practices, or security of those sites. We recommend that you review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email:  CustomerServices@aurafields.co.uk

Address: Aura Fields, 56b Knollbeck lane, Brampton, Barnsley, S73 0TP